Person-Centered Support
Access to affordable healthcare provides peace of mind. Our Healthcare Access Team is dedicated to providing person-centered assistance to enable clients to make informed decisions about their healthcare coverage. Our team empowers community members through workshops, information and assistance, and outreach.
Benefits Enrollment Center (BEC)
We operate the first regional BEC in the state of Washington that is funded by the National Council on Aging. Along with our partners, we provide person-centered assistance to low-income seniors and persons with disabilities in accessing benefits for which they may be eligible, such as Medicare, Medicaid, Low-income Subsidy, Medicare Savings Programs, Supplemental Nutrition Assistance Program, utility discount, and prescription drug assistance programs.
Languages offered: Cantonese, Mandarin
Available in:
BEC services are also available through our partner agency:
- Korean Women’s Association (King, Pierce and Snohomish counties)
EMS Community Health Outreach (ECHO)
We are proud to partner with King County Emergency Medical Services (EMS) as a dedicated member of the ECHO community liaison network. By providing vital 911 education and outreach across our regional sites in Seattle, Bellevue, Renton, and Redmond—and throughout the broader community—we help local residents build the confidence and knowledge they need to navigate emergencies safely and effectively.
Languages offered: Cantonese, Mandarin
Available in:
Health Benefit Exchange (HBE) Navigators
We help individuals and families complete their Washington Healthplanfinder application and enroll in health insurance coverage. Our bilingual team members explain coverage options and the availability of financial assistance to lower the cost of insurance premiums. Locate a Washington Healthplanfinder Navigator.
Languages offered: Cantonese, Mandarin, Russian, Vietnamese, English
Available in:
Statewide Health Insurance Benefits Advisors (SHIBA)
Statewide Health Insurance Benefits Advisors (SHIBA) provides free, unbiased and confidential help with Medicare and health care choices through our bilingual staff and SHIBA volunteers. We help to assess client’s health care coverage needs, determine general eligibility for health care coverage programs, evaluate and compare Medicare plans, and assist with Medicare enrollment. Additionally, we collect and report potential Medicare fraud complaints, ensuring that Medicare beneficiaries are protected from fraudulent activities related to Medicare.
Languages offered: Cantonese, Mandarin, Vietnamese
- Cantonese: 206-823-7842
- Mandarin: 206-303-0554
- Vietnamese: email only (rebeccai@cisc-seattle.org)
Available in:
Program Contact
- Healthcare Access Team, Rebecca Ip, 206-823-7842
